KeyBank State Theatre – Cleveland Venue Guide
The KeyBank State Theatre at Playhouse Square is more than just a stage—it is a crown jewel of Cleveland’s performing arts scene and one of the most iconic theaters in the country. Opened in 1921 and beautifully restored to its former grandeur, the State Theatre offers an unforgettable experience for audiences attending Broadway productions, ballet performances, concerts, comedy tours, and symphonic events.
From the towering Corinthian columns and sweeping staircase in the lobby to the 320-foot-long grand promenade and original murals in the auditorium, the State Theatre provides a sophisticated yet accessible setting for the arts. It’s the largest of the Playhouse Square venues and continues to host some of the world’s most celebrated artists and productions.
This guide will help you navigate everything from seating options and accessibility to tips for planning your visit, so you can enjoy a seamless and memorable evening at this historic Cleveland destination.
Venue Navigation and Seating
The KeyBank State Theatre offers seating for more than 3,000 guests across multiple levels. The design ensures excellent sightlines and acoustics throughout the venue, whether you're attending a Broadway tour or a solo concert performance.
Seating Sections
Orchestra Level
Closest to the stage, the orchestra section is ideal for guests who want an immersive experience. Premium center seats offer direct views and intimate connection to the performers.
Loge and Mezzanine
These first balcony sections offer elevated perspectives with excellent acoustics and unobstructed views of the stage. A popular choice for theatergoers seeking balance between proximity and overview.
Balcony
The uppermost level provides a wide-angle view of the stage and auditorium. While farther from the action, the sound quality remains excellent and these seats offer great value for larger performances.
Boxes
Private side box seating may be available for select performances, offering an exclusive view and additional comfort.
All seats are reserved and ushers are available to assist you in finding your location.
Accessibility
KeyBank State Theatre is fully accessible and offers services to accommodate all guests:
- Wheelchair-accessible seating with companion locations available at multiple price levels
- Elevators and accessible restrooms on all public levels
- Assistive listening devices available at guest services
- ASL interpretation, captioning, or audio description available with advance notice
- Service animals welcome in accordance with ADA guidelines
To request specific accommodations, contact Playhouse Square’s accessibility services ahead of your visit.
Location and Transportation
Address
KeyBank State Theatre
1519 Euclid Avenue
Cleveland, OH 44115
Located in the heart of Playhouse Square, Cleveland’s theater district, just east of downtown.
Getting There
By Car
- Playhouse Square offers nearby paid parking garages (Chester Avenue, Hanna Garage)
- Valet parking is available during most evening performances
- Street parking may be available but is limited during high-traffic events
Public Transit
- Served by RTA buses and the HealthLine, with stops directly along Euclid Avenue
- The theater is a short walk from major transit routes and stations
Rideshare and Drop-off
- Rideshare drop-off and pickup are available directly in front of the theater
- A covered porte-cochère allows for convenient drop-off during inclement weather
KeyBank State Theatre Dining Options
Inside the Theatre
- Light snacks, soft drinks, wine, and cocktails are available at the lobby bars
- Concessions typically open one hour before showtime and during intermissions
- Food and drink policies vary by performance; check the show details in advance
Nearby Dining
- Pre-show dining is available within walking distance, including Cibreo Italian Kitchen, Adega, Bin 216, and Cowell & Hubbard
- East 4th Street and downtown Cleveland offer a wide range of restaurants and lounges for post-show drinks or meals
- Many restaurants offer pre-theater menus and reservation options timed for the curtain
Entry and Security Policies
To ensure a safe and pleasant experience for all guests, the State Theatre enforces the following policies:
Bag Policy
- Small purses and clutches allowed; large bags, backpacks, or totes may be subject to search
- Coat check may be available seasonally or during large events
Prohibited Items
- Outside food and beverages
- Weapons or dangerous objects
- Professional cameras or recording devices
- Laser pointers, signs, or items that obstruct views
Additional Information
- Latecomers may be seated at designated breaks in the performance
- Smoking and vaping are not permitted anywhere inside the venue
- Re-entry may not be permitted once inside, depending on the event
Tips for Visiting
- Arrive at least 30 to 45 minutes before showtime to allow time for parking, security, and seating
- Silence mobile devices before the curtain rises
- Dress code is generally business casual, but guests often dress formally for opening nights and special events
- Take time to admire the venue’s architecture and murals, which are among the most unique in the country
- Check the event page for show-specific guidance regarding content, intermissions, or age recommendations
Upcoming Events at KeyBank State Theatre
The State Theatre hosts a wide range of performances year-round, including:
- Touring Broadway musicals
- Classical and pop concerts
- Dance performances and film screenings
- Stand-up comedy, lectures, and family shows
Visit BoxOfficeTicketSales.com for the latest schedule, seating availability, and to reserve your tickets for Cleveland’s most elegant stage.
Purchase Process: How to Buy Tickets for KeyBank State Theatre
Buying tickets for KeyBank State Theatre through Box Office Ticket Sales is convenient and secure. Here’s how it works:
- Browse Events – Check out our KeyBank State Theatre event schedule to see all upcoming concerts, shows, and special events. KeyBank State Theatre hosts everything from rock, pop, and EDM concerts to comedy shows and film nights, so there’s always something happening. You can easily search by date or artist on our site.
- Pick Your Seats – Once you’ve chosen an event, use our interactive seating map to select your desired seats. For reserved-seat shows, you’ll see what sections and rows are available at various price points. For general admission shows, simply select the number of GA tickets. Our real-time map lets you compare views and prices so you can make the best choice.
- Secure Checkout – Proceed to our secure checkout to enter payment and delivery details. We accept all major credit cards, PayPal, Apple Pay, and even payment plans like Affirm. The checkout is encrypted and safe, so your personal and payment info is protected.
- Digital Delivery – Most KeyBank State Theatre tickets are available as instant digital tickets (e-tickets). These will be emailed to you or sent to your mobile device for scan entry. In many cases, you can have tickets in hand (or on your phone) within minutes of purchase. We guarantee all tickets will be delivered on time, well before the show. Check out this video to learn more about accepting your tickets.
- Enjoy the Show – That’s it! Just bring your smartphone with the ticket barcode (or a printed copy) to the venue. If you have any issues or questions, our customer support is here to help.
Need help? Our expert customer service team is available by phone at 1-800-515-2171 to assist with any part of your ticket purchase. Whether you want guidance on seating choices, have questions about an order, or need last-minute assistance, don’t hesitate to reach out. We’ve been helping fans get tickets since 2012, so we’re well-versed in making your purchase easy.
All tickets sold through Box Office Ticket Sales are 100% verified authentic and come with our on-time delivery guarantee. You can book with confidence knowing your tickets are legitimate and backed by our support.
Safe & Secure Ticketing
With over 1 million happy customers since 2012, we take your trust seriously. When you buy through us, you get complete peace of mind thanks to our robust security measures and buyer guarantees:
- 24/7 Monitoring: Our systems are under round-the-clock TrustGuard monitoring to protect against any fraud or breaches.
- SSL-Encrypted Checkout: Your payment information is protected by industry-standard SSL encryption. The padlock in your browser means your data is safe with us.
- Verified Tickets: We only list tickets from vetted, confirmed sellers. Every ticket is verified for authenticity, so you’ll never have to worry about counterfeits or dupes.
- 100% Guarantee: We guarantee you will receive valid tickets in time for your event – or your money back, guaranteed. If an event is ever canceled, you’ll receive a full refund as well, per our policy.
- Nationwide Selection: Not only for KeyBank State Theatre, but we provide access to 125,000+ live events across the country. It’s a one-stop shop for concerts, sports, theater, and more, all through a secure platform.
From its grand lobby to its vibrant programming, KeyBank State Theatre offers an extraordinary experience for audiences of all ages. Whether you’re seeing a show for the first time or returning for another standing ovation, every night at the State is one to remember.